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Connected care makes your life easier

At Kaiser Permanente, care and coverage come together to make things simple and hassle-free. Your doctors, specialists, and health plan all work together to give you personalized care how you want it—by telehealth, at a facility, and more.

Choose how you get your care

With many options to choose from, we make it easy to get the care you need; however you want it.

By Telehealth

Save a trip to the office and meet with your doctor face-to-face on your computer, tablet, or smartphone.
Learn more about telehealth >

In Person

Visit your doctors, get lab services, and pick up prescriptions at your pharmacy all in one trip at most of our facilities.

By Phone

Schedule a call with your doctor. You can also get care guidance and advice by phone 24/7.

By Email

Have non-urgent questions? You can always email your doctor’s office and get a response within 2 business days or sooner.

Manage your health online1 or with our app2

We make it easy to schedule appointments, check test results, refill prescriptions, and more.

Online

Once you’re registered on kp.org, you can easily stay on top of you and your family’s health care.

Our app

Get access to many of the same features on kp.org anywhere, anytime with the mobile app.
Learn more about our app >

New Marshall Medical Offices now open

The new Marshall Medical Offices on our Redwood City campus brings over 30 departments under one roof. The spacious new building, located near our hospital, houses primary care including Ob/Gyn and Pediatrics, and specialty care such as our Advanced Neuroscience Center.

Learn more

Better care with a connected team

Doctor talking to patient

Teams of doctors who truly care

We believe great care is built on personal relationships. Let us help you find the doctor that’s right for you.

Learn more
Boy with stuffed animal treated by doctor and nurse

Specialty care you can trust

Our specialists in all disciplines work together to deliver better care and achieve healthier outcomes.

Learn more
  1. Online features available when receiving care at Kaiser Permanente facilities.
  2. To use the Kaiser Permanente app, you must be a Kaiser Permanente member registered on kp.org.
  3. Due to COVID-19, NCQA did not release 2020–2021 Health Plan Ratings for any product line. This rating is based upon 2019-2020 Health Plan Ratings. NCQA’s Private Health Insurance Plan Ratings 2019–2020, National Committee for Quality Assurance, 2019: Kaiser Foundation Health Plan, Inc., of Northern California — HMO (rated 4.5 out of 5); Kaiser Foundation Health Plan, Inc., of Southern California — HMO (rated 4.5 out of 5). NCQA’s Private Health Insurance Plan Ratings 2015–2019, National Committee for Quality Assurance.
  4. Due to COVID-19, NCQA did not release 2020–2021 Health Plan Ratings for any product line. This rating is based upon 2019-2020 Health Plan Ratings. NCQA’s Medicare Health Insurance Plan Ratings 2019–2020, National Committee for Quality Assurance, 2019: Kaiser Foundation Health Plan, Inc., of Northern California — HMO (rated 5 out of 5); Kaiser Foundation Health Plan, Inc., of Southern California — HMO (rated 5 out of 5). NCQA’s Medicare Health Insurance Plan Ratings 2015–2019, National Committee for Quality Assurance.
  5. Kaiser Permanente 2020 HEDIS® scores. Benchmarks provided by the National Committee for Quality Assurance (NCQA) Quality Compass® and represent all lines of business. Kaiser Permanente combined region scores were provided by the Kaiser Permanente Department of Care and Service Quality. The source for data contained in this publication is Quality Compass 2020 and is used with the permission of NCQA. Quality Compass 2020 includes certain CAHPS data. Any data display, analysis, interpretation, or conclusion based on these data is solely that of the authors, and NCQA specifically disclaims responsibility for any such display, analysis, interpretation, or conclusion. Quality Compass® and HEDIS® are registered trademarks of NCQA. CAHPS® is a registered trademark of the Agency for Healthcare Research and Quality.
  6. Health Care Quality Report Card, 2009–21, California Office of the Patient Advocate. 2020–21 results are based on 2019 performance data. View the complete report at: reportcard.opa.ca.gov/rc/HMO_PPOCombined.aspx
  7. Covered California is the state’s marketplace for the federal Patient Protection and Affordable Care Act.

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